Microsoft Teams

Overview

The Microsoft Teams service provides support for using Microsoft Teams for communication, meetings, and collaboration at Northwood Tech. Whether you need assistance with Teams meetings, chats, channels, classroom use, or other Teams features, this service helps you effectively use Microsoft Teams for teaching, learning, and daily college operations.

Whether you are experiencing an issue with a Teams meeting, need help with chats or channels, have questions about Teams features, or need assistance accessing or using Teams, the IT team is here to help.

Select this service if you need assistance with:

  • Teams Meetings
  • Teams Chat & Channels
  • Teams Classroom Support
  • Teams Permissions & Access
  • Teams Features & Functionality
  • General Teams Assistance

Need a new Team created or require administrative changes to an existing Team? Please use the Microsoft Teams Team Creation & Management service.

The IT team is committed to providing reliable collaboration solutions and timely support to help students, faculty, and staff effectively use Microsoft Teams.

Click Submit Request on the right side to get started.

 
Submit Request

Related Articles (17)

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Learn how to create and manage one-on-one and group chats in Microsoft Teams, format messages, and organize conversations.
Learn how to create and manage group chats in Microsoft Teams. Group chats allow you to communicate, share files, collaborate, and start audio or video meetings with multiple participants.
Learn how to configure how Microsoft Teams handles incoming calls when you're already on a call or in a meeting.
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This article explains how to create and manage channels in Microsoft Teams, including channel types, membership, and permissions.
Learn how to prevent Microsoft Teams from automatically launching when you sign in to Windows.
Learn how to install Microsoft Teams on Windows, macOS, iPhone, iPad, and Android devices using the Microsoft Store, Software Center, Microsoft website, or your device's app store.
Learn how to join a Microsoft Teams meeting from Outlook, Microsoft Teams, a meeting link, or a phone number. This article also explains the meeting options available before and during a Teams meeting.
Learn how to schedule a Microsoft Teams meeting using either Microsoft Outlook or Microsoft Teams. You can create one-time or recurring meetings and invite both Northwood Tech users and external participants.
Learn how to share your screen, applications, files, and audio during a Microsoft Teams meeting, as well as how to use presenter modes, annotations, and other collaboration features.
Learn how to share files and folders from Microsoft Teams with other Northwood Tech users by granting view or edit access to content stored in SharePoint.
Learn how to sign in to Microsoft Teams using the web or desktop application and how to sign out when you're finished.
Learn how to sync Microsoft Teams and SharePoint files to File Explorer using OneDrive for easier access and offline availability.
This article explains the difference between Microsoft Teams and channels and provides guidance for deciding when to create a new Team or when to use a channel within an existing Team.