Microsoft Teams

Overview

The Microsoft Teams service provides support for Microsoft Teams collaboration tools used for communication, meetings, and teamwork at Northwood Tech. Whether you need assistance accessing Teams, participating in meetings, managing teams or channels, or troubleshooting collaboration features, this service helps ensure you can effectively communicate and collaborate with others.

Whether you are experiencing Teams access issues, need help joining or scheduling meetings, managing chats or channels, updating permissions, or troubleshooting Microsoft Teams, the IT team is here to help. This service serves as a central resource for Microsoft Teams-related inquiries and helps users effectively utilize collaboration tools that support teaching, learning, and daily college operations.

Select this service if you need assistance with:

  • Teams Meetings
  • Teams Chat & Channels
  • Team Creation & Management
  • Teams Classroom Support
  • Teams Permissions & Access
  • General Teams Assistance

The IT team is committed to providing reliable collaboration solutions and timely support that help students, faculty, and staff stay connected through Microsoft Teams.

Click Submit Request on the right side to get started.

 
Submit Request

Related Articles (12)

Microsoft Teams: Chat
Learn how to create and manage one-on-one and group chats in Microsoft Teams, format messages, and organize conversations.
Microsoft Teams: Collaborating in a Group Chat
Learn how to create and manage group chats in Microsoft Teams. Group chats allow you to communicate, share files, collaborate, and start audio or video meetings with multiple participants.
Microsoft Teams: Configure Busy-on-Busy Settings
Learn how to configure how Microsoft Teams handles incoming calls when you're already on a call or in a meeting.
Microsoft Teams: Contacts
Learn how to view and use contact cards in Microsoft Teams to check a person's availability, contact information, organizational relationships, and communication options.
Microsoft Teams: Disable Teams Auto-Start
Learn how to prevent Microsoft Teams from automatically launching when you sign in to Windows.
Microsoft Teams: Joining a Meeting
Learn how to join a Microsoft Teams meeting from Outlook, Microsoft Teams, a meeting link, or a phone number. This article also explains the meeting options available before and during a Teams meeting.
Microsoft Teams: Scheduling Meetings
Learn how to schedule a Microsoft Teams meeting using either Microsoft Outlook or Microsoft Teams. You can create one-time or recurring meetings and invite both Northwood Tech users and external participants.
Microsoft Teams: Share Content in a Meeting
Learn how to share your screen, applications, files, and audio during a Microsoft Teams meeting, as well as how to use presenter modes, annotations, and other collaboration features.
Microsoft Teams: Share Files and Folders
Learn how to share files and folders from Microsoft Teams with other Northwood Tech users by granting view or edit access to content stored in SharePoint.
Microsoft Teams: Signing In and Out
Learn how to sign in to Microsoft Teams using the web or desktop application and how to sign out when you're finished.
Microsoft Teams: Sync Files to File Explorer
Learn how to sync Microsoft Teams and SharePoint files to File Explorer using OneDrive for easier access and offline availability.
Microsoft Teams: Troubleshooting
Learn how to resolve common Microsoft Teams issues by checking for updates, resetting Teams, reinstalling the application, and performing other basic troubleshooting steps.