Email Access Issue
Shared Mailbox Request
Distribution List Request
Microsoft 365 Installation

Services (8)

Email

Use this service for questions and issues related to email access, sending and receiving messages, email delivery, Outlook features, and using Outlook on desktop, mobile, or the web.

Email Configuration & Administration

Use this service for email configuration and administrative changes, including shared mailboxes, distribution lists, mailbox settings, delegation, new mailboxes, and mailbox deactivation. For general email support or troubleshooting, use the Email service.

Microsoft 365

Use this service for questions and requests related to Microsoft 365 installation, Office applications, OneDrive, licensing, updates, and other Microsoft 365 services.

Microsoft Teams

Use this service for questions, support, and troubleshooting related to Microsoft Teams meetings, chats, channels, classroom use, features, and functionality. For Team creation or management requests, use the Microsoft Teams Team Creation & Management service.

Microsoft Teams: Team Creation & Management

Use this service to request a new Microsoft Team or changes to an existing Team, including ownership, membership, settings, and other Team management needs.

Outlook Calendar

Use this service for questions and issues related to Outlook Calendar, calendar sharing and permissions, meetings and invitations, scheduling, delegation, availability, and creating Teams meetings.

Report Spam or Suspicious Email

Use this service to report spam, suspicious or phishing emails, malicious messages, or other email security concerns. Do not forward suspicious emails; attach a screenshot of the message to your request instead.

Secure Email Assistance

Use this service for questions and assistance related to email security features, email quarantine, blocked or missing messages, Safe Links, Safe Attachments, and other secure email concern