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Services or Offerings?
Account & Billing Information
  1. Services
  2. Departments
  3. Business Services
  4. Student Financials
Use this service for questions and requests related to student account balances, tuition and fee charges, book charges, refunds, collections, and other billing-related inquiries.
Adobe Creative Cloud
  1. Services
  2. Software & Applications
  3. Microsoft 365 & Adobe Suite
Use this service for questions and requests related to Adobe Creative Cloud installation, licensing, Adobe applications, Acrobat, sign-in issues, and software troubleshooting.
Application Defaults & File Associations
  1. Services
  2. Departments
  3. IT Service Desk
  4. Software & Systems
Use this service for questions and requests related to default applications, file associations, browsers, PDF viewers, and application configuration.
Applications
  1. Services
  2. Departments
  3. Student Services
  4. Admissions
Use this service for questions and requests related to applying to Northwood Tech, applicant portal access, application changes, and admission requirements.
Blackboard Access
  1. Services
  2. Departments
  3. iTLC
  4. Blackboard
  5. Students
Use this service for questions and requests related to Blackboard login issues, course access, course availability, the Blackboard mobile app, and Cengage access.
Can't Sign In to Your Northwood Tech Account?
  1. Services
  2. Accounts, Email, & Passwords
  3. Can't Sign In to Your Northwood Tech Account?
Use this service if you are unable to sign in to your Northwood Tech account or need assistance with password resets, MFA, account lockouts, or recovering your Northwood Tech email address or ID number.
Certifications & Records
  1. Services
  2. Departments
  3. Continuing Education
  4. Certifications & Records
Use this service for questions and requests related to certifications, CEU verification, completion verification, transcripts, and other Continuing Education records.
Class & Conference Information
  1. Services
  2. Departments
  3. Continuing Education
  4. Class & Conference Information
Use this service for questions and requests related to Continuing Education certifications, classes, conferences, and other training opportunities.
Content Creation Tools
  1. Services
  2. Departments
  3. iTLC
  4. Software Support
Use this service for questions and requests related to Adobe, Camtasia, Snagit, Audacity, VoiceThread, Weebly, and other digital content creation tools.
Contract & Customized Training
  1. Services
  2. Departments
  3. Continuing Education
  4. Contract & Customized Training
Use this service for questions and requests related to contract training, customized workforce development solutions, business partnerships, and other organizational training needs.
Course Materials & Resources
  1. Services
  2. Departments
  3. Student Services
  4. Online Bookstore
Use this service for questions and requests related to textbook rentals, digital course materials, access codes, Inclusive Access resources, tools, kits, and other required course materials.
Coursework & Grades
  1. Services
  2. Departments
  3. iTLC
  4. Blackboard
  5. Students
Use this service for questions and requests related to Blackboard coursework, assignments, tests, discussions, grades, and other course participation activities.
Degree & Certification Information
  1. Services
  2. Departments
  3. Student Services
  4. Admissions
Use this service for questions and requests related to Northwood Tech degree, diploma, certificate, and training programs.
Desktop Support
  1. Services
  2. Equipment & Hardware
  3. Computers & Devices
Use this service for questions and requests related to computer troubleshooting, device setup and configuration, approved software installation, performance issues, peripheral device support, and general desktop assistance.
Digital Accessibility
  1. Services
  2. Departments
  3. iTLC
  4. Digital Accessibility
Use this service for questions and requests related to website accessibility, document accessibility, multimedia accessibility, accessibility reviews, consultations, and other digital accessibility needs.