Equipment & Collaboration Tools

Overview

The Collaboration Tools & Technology Resources service provides support for technology resources and collaboration platforms that help faculty and staff communicate, collaborate, and work effectively across Northwood Tech. From Microsoft Teams assistance to technology resource requests and availability questions, this service helps users access and utilize the tools needed to support teaching, learning, meetings, and day-to-day operations.

Whether you need assistance with Microsoft Teams, have questions about available technology resources, want to request equipment for long-term or departmental use, need information about device availability, or require support with other collaboration tools, the iTLC team is here to help. This service serves as a central resource for collaboration technology and technology resource inquiries and helps ensure users have access to the tools and support they need.

Select this service if you need assistance with:

  • Teams Support
  • Collaboration Tools Support
  • Equipment Requests
  • Device Availability
  • Technology Resource Questions

The iTLC team is committed to helping faculty and staff effectively leverage collaboration tools and technology resources that support communication, productivity, teaching, and learning.

Click Submit Request on the right side to get started.

 
Submit Request

Related Articles (13)

This article walks you through installing Microsoft 365 apps on an iPhone or iPad and activating them using your Northwood Tech account. It covers downloading the apps from the App Store, signing in with your college credentials, completing the authentication process, and ensuring your apps are properly connected and ready to use for email, documents, and collaboration.
Learn how to create and manage one-on-one and group chats in Microsoft Teams, format messages, and organize conversations.
Learn how to create and manage group chats in Microsoft Teams. Group chats allow you to communicate, share files, collaborate, and start audio or video meetings with multiple participants.
Learn how to configure how Microsoft Teams handles incoming calls when you're already on a call or in a meeting.
Learn how to view and use contact cards in Microsoft Teams to check a person's availability, contact information, organizational relationships, and communication options.
Learn how to prevent Microsoft Teams from automatically launching when you sign in to Windows.
Learn how to join a Microsoft Teams meeting from Outlook, Microsoft Teams, a meeting link, or a phone number. This article also explains the meeting options available before and during a Teams meeting.
Learn how to schedule a Microsoft Teams meeting using either Microsoft Outlook or Microsoft Teams. You can create one-time or recurring meetings and invite both Northwood Tech users and external participants.
Learn how to share your screen, applications, files, and audio during a Microsoft Teams meeting, as well as how to use presenter modes, annotations, and other collaboration features.
Learn how to share files and folders from Microsoft Teams with other Northwood Tech users by granting view or edit access to content stored in SharePoint.
Learn how to sign in to Microsoft Teams using the web or desktop application and how to sign out when you're finished.
Learn how to sync Microsoft Teams and SharePoint files to File Explorer using OneDrive for easier access and offline availability.
Learn how to resolve common Microsoft Teams issues by checking for updates, resetting Teams, reinstalling the application, and performing other basic troubleshooting steps.