MyCampus: Reset Your Password

Overview

If you've forgotten your Northwood Tech password, you can reset it using the MyCampus self-service password reset tool. To use this option, you must have an alternate (recovery) email address associated with your account.

This article explains how to verify your identity, create a new password, and regain access to your Northwood Tech account.

Key Information

  • You must have an alternate (recovery) email address associated with your account to use the self-service password reset tool.
  • Your new password must be at least 13 characters long.
  • Your new password cannot match a previously used password.
  • After resetting your password, it may take a few minutes for the change to synchronize across Northwood Tech systems.
📝 Note: If you do not have an alternate email address associated with your account, or you no longer have access to it, you'll need to contact the IT Service Desk before you can reset your password.

Prerequisites

Before resetting your password, make sure you have:

  • An active Northwood Tech student or employee account
  • Your Northwood Tech email address
  • Access to your alternate (recovery) email address
  • An internet connection

Instructions

Reset Your Password

  1. Go to https://www.northwoodtech.edu.
  2. Click MyCampus.
  3. Enter your Northwood Tech email address.
    • Student Email Example: jstudent1234@northwoodtech.edu
    • Employee Email Example: joe.employee@northwoodtech.edu
  4. Click Next.

     
  5. Click Forgot my password?

     
  6. If prompted, enter your Northwood Tech email address.
  7. Complete the CAPTCHA by entering the characters displayed on the screen.
  8. Select Next.

     
  9. Select Email my alternate email.
  10. Click Email.

     
  11. Check your alternate email account for the verification code.
    • If you don't see the email, check your Junk or Spam folder.

     
  12. Enter the verification code.
  13. Select Next.

     
  14. Enter new password.
  15. Re-enter your new password, to confirm it.
  16. Click Finish.

     
  17. Click click here to return to the MyCampus sign-in page.

     
  18. Sign in using your Northwood Tech email address and your new password.
💡 Tip: If you don't receive the verification email, check your Junk or Spam folder before requesting another verification code.

Troubleshooting

I don't have an alternate email address on my account

Try the following:

  • Contact the IT Service Desk to have an alternate email address added to your account.
  • Once your alternate email has been added or updated, repeat the password reset process.

I didn't receive the verification email

Try the following:

  • Check your Junk or Spam folder.
  • Verify you selected Email my alternate email.
  • Wait a few minutes and try sending the code again.
  • If you still don't receive the email, contact the Service Desk.

I no longer have access to my alternate email address

Try the following:

  • Contact the IT Service Desk .
  • Be prepared to verify your identity before your alternate email address can be updated.

The verification code doesn't work

Try the following

  • Enter the most recent verification code you received.
  • Request a new code if the previous one has expired.
  • Verify that you've entered the code exactly as shown.

My new password isn't accepted

Try the following:

  • Verify that your password contains at least 13 characters.
  • Verify that your password meets all password requirements.
  • Confirm that both password fields match exactly.
  • Choose a password that hasn't been used previously.

I reset my password but still can't sign in

Try the following:

  • Wait a few minutes for your password to synchronize.
  • Verify that you're signing in with your Northwood Tech email address.
  • Verify that you're entering your new password.
  • Restart your browser and try again.

I forgot my Northwood Tech email address

Try the following:

  • Review your admissions, enrollment, or onboarding communications.
  • Contact the IT Service Desk if you need assistance locating your email address.

Need Additional Assistance?

If you're unable to reset your password after following the steps in this article, contact the IT Service Desk for assistance. If possible, include any error messages or screenshots to help us troubleshoot the issue more quickly.

 

 

Print Article

Related Articles (11)

Blackboard: Sign In on a Computer
Learn how to access Blackboard on a computer through MyCampus and what to do if you receive a sign-on error.
Multi-Factor Authentication (MFA): Microsoft Authenticator Tips and Best Practices
Learn best practices for setting up and using Microsoft Authenticator with your Northwood Tech account, including tips to avoid common setup issues and manage your authentication methods.
Multi-Factor Authentication (MFA): Remove a Microsoft Authenticator Account
Learn how to remove your Northwood Tech multi-factor authentication (MFA) account from Microsoft Authenticator before setting up a new device or after your MFA registration has been reset.
Multi-Factor Authentication (MFA): Set Up Microsoft Authenticator on a New Device
Learn how to set up Microsoft Authenticator after replacing your phone or changing your phone number. Before setting up your new device, the IT Service Desk must reset your multi-factor authentication (MFA) registration.
MyCampus: First-Time Account Setup
Learn how to complete your first-time Northwood Tech account setup, including creating your password and setting up Microsoft Authenticator for multi-factor authentication (MFA).
MyNorthwoodTech: Drop a Class
Learn how to drop a class using MyNorthwoodTech and understand important considerations before withdrawing from a course.
MyNorthwoodTech: Employee Sign In
Learn how to sign in to MyNorthwoodTech using your Northwood Tech employee account to access student information, academic functions, and other role-based features.
MyNorthwoodTech: Register for Classes
Learn how to search for classes, add them to your shopping cart, and complete your class registration using MyNorthwoodTech.
MyNorthwoodTech: Student Sign In
Learn how to sign in to MyNorthwoodTech to access student services, including academic records, financial aid, registration, billing, and personal information.
Wi-Fi: Connect an iPhone or iPad (Employee)
Learn how to connect an employee iPhone or iPad to the Northwood Tech wireless network using your Northwood Tech credentials.
Wi-Fi: Connect an iPhone or iPad (Student)
Learn how to connect a student iPhone or iPad to the Northwood Tech wireless network and troubleshoot common connection issues.

Related Services / Offerings (7)

Can't Sign In to Your Northwood Tech Account?
Use this service if you are unable to sign in to your Northwood Tech account or need assistance with password resets, MFA, account lockouts, or recovering your Northwood Tech email address or ID number.
Multi-Factor Authentication (MFA)
Use this service for questions and requests related to setting up, resetting, updating, or troubleshooting multi-factor authentication (MFA) for your Northwood Tech account.
MyNorthwoodTech Accounts & Access - Student
Use this service for questions and requests related to logging in to MyNorthwoodTech, password assistance, authentication issues, and other account access questions.
MyNorthwoodTech Application Services- Student
Use this service for questions and requests related to using MyNorthwoodTech, including registration, student records, financial aid, payments, transcripts, and other student portal services.
MyNorthwoodTech: Employee DUO Authentication
Use this service for questions and requests related to DUO Multi-Factor Authentication, including enrollment, device changes, login issues, authentication methods, and DUO account support.
Password Reset
Use this service to reset your Northwood Tech password to maintain secure access to your college account and applications.
Update Alternate Email or Phone Number
Use this service if you need to update your alternate email address or phone number so you can use the self-service password reset tool.