Overview
This article explains how students can connect an iPhone or iPad to the Northwood_Student wireless network at Northwood Tech campuses.
Key Information
Before connecting your iPhone or iPad to Northwood_Student:
- Northwood_Student is the wireless network for Northwood Tech students.
- You may be prompted to sign in before your device can access the internet.
- Your iPhone or iPad should be running a current version of iOS or iPadOS.
- The steps may vary slightly depending on your device and operating system version.
📝 Note: If you have previously connected to Northwood_Student and are having trouble connecting, forget the network and try connecting again.
Video Tutorial
Prefer to watch instead? The video below provides a visual walkthrough of connecting an iPhone or iPad to the Northwood_Student wireless network.
Prerequisites
Before you begin, you'll need:
- An iPhone or iPad.
- An active Northwood Tech student account.
- Wi-Fi enabled on your device.
- Your Northwood Tech login credentials, if prompted.
Instructions
Connect to Northwood_Student
- Tap Settings.
- Tap Wi-Fi.
Tap Northwood_Student.
- Tap Sign in.
- Tap the blue check mark in the upper right-hand corner.
- Verify that your device is connected to Northwood_Student.
- Open a web browser and navigate to a website to test your connection.
Troubleshooting
My iPhone or iPad won't connect to Northwood_Student
Try the following:
- Verify that Wi-Fi is enabled.
- Turn Wi-Fi off, then back on.
- Tap Northwood_Student and try connecting again.
- Forget the Northwood_Student network and try connecting again.
- Restart your device and try again.
My iPhone or iPad needs an update
Try the following:
- Tap Settings.
- Tap General.
- Tap Software Update.
- Install any available updates.
- Try connecting to Northwood_Student again.
My iPhone or iPad is frozen or unresponsive
Devices with Face ID
- Quickly press and release the Volume Up button.
- Quickly press and release the Volume Down button.
- Press and hold the Side button until the Apple logo appears.
Devices with a Home button
- Press and hold the Home button and the Top or Side button.
- Continue holding both buttons until the Apple logo appears.
Restarting your device does not delete your personal data.
Need Additional Assistance?
If you're unable to connect your iPhone or iPad to Northwood_Student after following the steps above, submit an IT Service Desk ticket for assistance.
Include the following information, if available:
- Your device model.
- Your iOS or iPadOS version.
- Any error message displayed.
- The campus where you're attempting to connect.