Multi-Factor Authentication (MFA)

Overview

The Multi-Factor Authentication (MFA) service provides support for setting up, managing, and troubleshooting multi-factor authentication for your Northwood Tech account. Multi-factor authentication helps protect your account by requiring a second form of verification when signing in to Northwood Tech systems and applications, providing an additional layer of security for your personal and college information.

Whether you need assistance setting up MFA for the first time, resetting your MFA configuration, updating your authentication method after replacing a device, resolving verification issues, or troubleshooting authentication problems, the IT team is here to help. This service serves as a central resource for MFA-related inquiries and helps ensure students, faculty, and staff can securely access Northwood Tech systems and applications.

Select this service if you need assistance with:

  • MFA Setup
  • MFA Reset
  • Lost or Replaced Device
  • MFA Verification Issues
  • MFA Troubleshooting

The IT team is committed to providing timely support and guidance to help users securely access their accounts while protecting Northwood Tech systems and information through multi-factor authentication.

Click Submit Request on the right side to get started.

 
Submit Request

Related Articles (5)

Learn best practices for setting up and using Microsoft Authenticator with your Northwood Tech account, including tips to avoid common setup issues and manage your authentication methods.
Learn how to remove your Northwood Tech multi-factor authentication (MFA) account from Microsoft Authenticator before setting up a new device or after your MFA registration has been reset.
Learn how to set up Microsoft Authenticator after replacing your phone or changing your phone number. Before setting up your new device, the IT Service Desk must reset your multi-factor authentication (MFA) registration.
Learn how to complete your first-time Northwood Tech account setup, including creating your password and setting up Microsoft Authenticator for multi-factor authentication (MFA).
Learn how to reset your Northwood Tech account password using the MyCampus self-service password reset tool.