Student Financials: Assign an Authorized User

Learn how to add, edit, or remove an authorized user in eAccount Management so another person can access your student financial information and make payments on your behalf.

Overview

eAccount Management allows students to grant another person, such as a parent, guardian, or spouse, access to their student financial account. Authorized users can view account information and make payments based on the permissions you assign. This article explains how to add, edit, or remove an authorized user.

Key Information

• Authorized users receive their own login credentials.
• You control the permissions granted to each authorized user.
• Access to payment plans is automatically included when an authorized user is granted access.
• You can edit or remove an authorized user at any time.

Prerequisites

Before you begin, you'll need:

• An active Northwood Tech student account
• Your MyNorthwoodTech username and password
• Access to eAccount Management
• The email address of the person you want to add as an authorized user
• A supported web browser with pop-ups enabled

Instructions

Access eAccount Management

1. Go to www.northwoodtech.edu.
2. Click MyNorthwoodTech.
3. Sign in to MyNorthwoodTech using your student ID and password.
4. From the Student Homepage, click one of the following:
   • eAccount Management tile, or
   • Student Center > Finances > eAccount Management
5. If prompted, sign in to eAccount Management using the same credentials you use for MyNorthwoodTech.

Add an Authorized User

1. Under My Profile Setup, click Authorized Users.
2. Click Add Authorized User.
3. Enter the authorized user's email address.
4. Review the available permissions.
5. Select Yes or No for each permission you want to grant.
6. Click Continue.

Review the Agreement

1. Review the Agreement to Add Authorized User.
2. If you agree to the terms, select the I Agree checkbox.
   1. (Optional) Click Print Agreement to print a copy.
3. Click Continue.

Complete the Process

1. An email invitation will be sent to the authorized user's email address.
2. The authorized user must follow the instructions in the email to create their eAccount Management account.

Edit or Remove an Authorized User

1. Return to My Profile Setup > Authorized Users.
2. Locate the authorized user you want to update.
3. Click one of the following:
   • Click Edit to update permissions.
   • Click Delete to remove the authorized user.

Troubleshooting

The authorized user didn't receive the email invitation

Try the following:

• Verify that the email address was entered correctly.
• Ask the authorized user to check their spam or junk folder.
• Delete the authorized user and add them again if necessary.

I can't add an authorized user

Try the following:

• Verify that pop-ups are enabled in your browser.
• Try a different browser, such as Edge, Firefox, or Chrome.
• Open an Incognito or InPrivate browsing window.

I need to change an authorized user's permissions

Try the following:

• Return to My Profile Setup > Authorized Users.
• Click Edit next to the authorized user's name.
• Update the permissions and save your changes.

Need Additional Assistance?

If you need assistance adding or managing an authorized user, please submit a Service Desk ticket.