Student Financials: Change a Scheduled Payment Method for a Payment Plan

Overview

Students enrolled in a payment plan can update the payment method used for scheduled installment payments. If the new payment method has already been saved in eAccount Management, you can update individual installments or all scheduled installments at once. If the payment method has not been saved, you must add it before updating your scheduled payments.

Key Information

• Payment methods must be saved in My Payment Profile before they can be assigned to scheduled payment plan installments.
• You can update the payment method for:
• A single scheduled payment.
• All scheduled payments.
• Do not delete your old payment method until all scheduled payments have been updated to use the new payment method.

Prerequisites

Before you begin, you'll need:

• An active Northwood Tech student account
• An existing payment plan with scheduled payments
• Your MyNorthwoodTech username and password
• Access to eAccount Management
• A supported web browser with pop-ups enabled

Instructions

Access eAccount Management

1. Go to https://www.northwoodtech.edu/.
2. Click MyNorthwoodTech.
3. Sign in to MyNorthwoodTech using your student ID and password.
4. From the Student Homepage, select one of the following:
   • eAccount Management tile, or
   • Student Center > Finances > eAccount Management
5. If prompted, sign in to eAccount Management using the same credentials you use for MyNorthwoodTech.

View Your Scheduled Payments

1. Click Payment Plans from the toolbar.
2. Review your payment plan installments and scheduled due dates.
3. Click Payments to view your pending scheduled payments.

Option 1: Update an Existing Saved Payment Method

If the payment method you want to use is already saved in My Payment Profile, choose one of the following options.

Update One Scheduled Payment

1. Click Edit next to the scheduled payment you want to update.
2. Select the new payment method from the Payment Method drop-down list.
3. Click Save.
4. Repeat these steps for each scheduled payment you want to update.

Update All Scheduled Payments

1. Click Update All Methods.
2. Select the new payment method from the Payment Method drop-down list.
3. Click Save.

All scheduled payment plan installments will now use the selected payment method.

Option 2: Add a New Payment Method

If the payment method you want to use has not been saved:

1. Navigate to My Profile Setup > My Payment Profile.
2. Under Add New Payment Method, select the payment method type from the drop-down list.
3. Click Select.
4. Enter the required account and billing information.
5. Click Continue.
6. Review the agreement.
7. Select the I Agree checkbox.
8. Click Continue.
9. Verify that the confirmation message indicates your payment method has been saved.

10. Return to Payment Plans.
11. Follow the steps in Option 1 to update one or all scheduled payment plan installments.

Troubleshooting

I can't change my payment method

Try the following:

• Verify that the new payment method has been saved in My Payment Profile.
• Refresh the page and try again.
• Confirm that the payment is not currently processing.

I don't see the payment method I want to use

Try the following:

• Add the payment method to My Payment Profile.
• Refresh the page.
• Return to Payment Plans and try again.

My payment is showing as "Processing"

Try the following:

• Wait until the payment has finished processing.
• Attempt to update future scheduled payments after processing is complete.

Need Additional Assistance?

If you continue to experience issues updating your scheduled payment method, please submit a Service Desk ticket.