Email Configuration & Administration

Overview

The Email Configuration & Administration service provides support for administrative and configuration requests related to Northwood Tech email services. This service is intended for requests that require changes to mailboxes, shared mailboxes, distribution lists, or other email configurations that cannot be completed through standard email support.

Whether you need to request changes to a shared mailbox, update a distribution list, modify mailbox configuration or delegation, request a new mailbox, or deactivate an existing mailbox, the IT Systems team is here to help. This service serves as a central resource for email configuration and administrative requests and helps ensure Northwood Tech email services are properly configured, maintained, and managed.

Select this service if you need assistance with:

  • Shared Mailbox Changes
  • Distribution List Changes
  • Mailbox Configuration Changes
  • Mailbox Delegation Changes
  • New Mailbox Requests
  • Mailbox Deactivation

For general email problems, troubleshooting, or questions about using Outlook, please use the Email service instead.

The IT Service Desk is committed to providing timely and appropriate administrative support to help maintain secure, reliable, and well-managed Northwood Tech email services.

Click Submit Request on the right side to get started.