Reset your Northwood Tech Password

Overview

This article explains how to reset your Northwood Tech account password using the self-service password reset tool. If you have an alternate email address associated with your account, you can securely reset your password without contacting the Service Desk.

Prerequisites

Before resetting your password, make sure you have:

• An active Northwood Tech student or employee account.
• Your Northwood Tech email address.
• Access to the alternate (recovery) email address associated with your Northwood Tech account.
• A device with Internet access.
• The ability to receive email at your alternate email address.
   

Instructions

Reset Your Password

1. Go to https://www.northwoodtech.edu.
2. Click MyCampus.
3. Enter your Northwood Tech email address.
   • Student Email Example: jstudent1234@northwoodtech.edu
   • Employee Email Example: joe.employee@northwoodtech.edu
4. Click Next.
   
    
5. Click Forgot my password?
   
    
6. If prompted, enter your Northwood Tech email address.
7. Complete the CAPTCHA by entering the characters displayed on the screen.
8. Select Next.
   
    
9. Select Email my alternate email.
10. Click Email.
    
     
11. Check your alternate email account for the verification code.
    • If you don't see the email, check your Junk or Spam folder.
    
     
12. Enter the verification code.
13. Select Next.
    
     
14. Enter new password.
15. Re-enter your new password, to confirm it.
16. Click Finish.
    
     
17. Click click here to return to the MyCampus sign-in page.
    
     
18. Sign in using your Northwood Tech email address and your new password.

Notes

• Passwords must be at least 13 characters long.
• Your new password cannot match a previously used password.
• After resetting your password, it may take a few minutes for the change to synchronize across all Northwood Tech systems.
• If you're signed in on other devices, you may be prompted to sign in again using your new password.

Troubleshooting

I don't have an alternate email address on my account

• If your account does not have an alternate email address configured, or if the alternate email address is incorrect, you will need to submit a Service Desk ticket to have it updated before you can reset your password.

I didn't receive the verification email

• Check your Junk or Spam folder.
• Verify you selected Email my alternate email.
• Wait a few minutes and try sending the code again.
• If you still don't receive the email, contact the Service Desk.

I no longer have access to my alternate email address

• For security reasons, you'll need to contact the Service Desk to verify your identity and update your recovery email address.

The verification code doesn't work

• Make sure you're entering the most recent code you received.
• Codes expire after a period of time. If your code has expired, request a new one.
• Enter the code exactly as it appears in the email.

My new password isn't accepted

• Verify your password contains at least 13 characters.
• Make sure your password meets any additional complexity requirements.
• Confirm the password and confirmation fields match exactly.

I reset my password but still can't sign in

• Wait a few minutes for your new password to synchronize.
• Verify you're using your Northwood Tech email address.
• Make sure you're entering your new password, not your previous one.
• If you're still unable to sign in, contact the Service Desk.

I forgot my Northwood Tech email address

• Refer to your admissions, enrollment, or onboarding communications, or contact the Service Desk for assistance locating your Northwood Tech email address.