Internet & Wi-Fi

Overview

Whether you are unable to connect to NorthwoodWN or Northwood_Student, experiencing intermittent or slow internet connectivity, having trouble with a wired network connection, or need assistance connecting a Northwood Tech or personal device to the campus network, the support team is here to help. This service serves as a central resource for internet and network connectivity issues and helps ensure reliable access to the network resources needed for teaching, learning, and daily operations.

When submitting your request, you'll be asked to provide information about your device, operating system, connection type, and location to help us troubleshoot your issue as quickly as possible.

The support team can assist with:

  • Wi-Fi Connectivity
  • Wired (Ethernet) Connectivity
  • NorthwoodWN (Employee Wi-Fi)
  • Northwood_Student (Student Wi-Fi)
  • Northwood Tech Devices
  • Personal Devices
  • Network Connectivity Troubleshooting

The support team is committed to providing timely assistance to restore internet connectivity and minimize disruptions to your work or learning experience.

Click Submit Request on the right side to get started.