Overview
The Teams Phone & Communication Devices service provides support for Microsoft Teams Phone and Northwood Tech communication devices. Whether you need assistance setting up Teams Phone, managing voicemail, requesting a college-issued cell phone, or making changes to call routing, this service helps ensure you have the communication tools needed to effectively connect with students, employees, and the community.
Whether you need to set up Teams Phone, troubleshoot calling issues, access or configure your voicemail, request an employee cell phone, or update Teams Call Queue membership, the IT team is here to help. This service serves as a central resource for Teams Phone and communication device-related inquiries and helps ensure employees have reliable communication services that support daily college operations.
Select this service if you need assistance with:
- Teams Phone Setup
- Voicemail Assistance
- Teams Phone Troubleshooting
- Employee Cell Phone Request
- Teams Call Queue Membership Change
Please provide as much detail as possible regarding your request, including the affected phone number, user, device (if applicable), and any error messages or changes being requested. Providing complete information upfront helps us process your request more efficiently and reduce the need for follow-up communication.
The IT team is committed to providing reliable communication solutions and timely support that help employees stay connected through Microsoft Teams Phone and other Northwood Tech communication devices.
Click Submit Request on the right side to get started.