Overview
The TeamDynamix Administration & Support service provides assistance with the administration, configuration, and ongoing support of the TeamDynamix (TDX) platform. Whether you need agent access, updates to forms or the Service Catalog, Knowledge Base assistance, or TeamDynamix training, this service helps ensure the platform continues to meet the needs of Northwood Tech employees and departments.
Whether you need to request or modify agent permissions, update a form, request changes to the Service Catalog, create or update Knowledge Base content, or receive TeamDynamix training, the IT team is here to help. This service serves as a central resource for TeamDynamix administration requests and helps ensure the platform remains accurate, efficient, and aligned with institutional processes and best practices.
Select this service if you need assistance with:
- Agent Permissions
- Form Updates or Changes
- Service Catalog Updates or Changes
- Knowledge Base Requests
- Training
The IT team is committed to providing reliable administration, guidance, and support to help departments effectively utilize TeamDynamix and continuously improve the service experience for the Northwood Tech community.
Click Submit Request on the right side to get started.