Overview
The Report an Issue service provides support for reporting problems, errors, or unexpected behavior within the TeamDynamix (TDX) platform. Whether you are experiencing issues submitting requests, accessing services, using the knowledge base, navigating the Service Catalog, or encountering system errors, this service helps ensure issues are reviewed, investigated, and resolved as quickly as possible.
Whether you have discovered a broken link, received an error message, identified incorrect information, encountered a form or workflow issue, or experienced another problem while using TeamDynamix, the IT team is here to help. This service serves as a central resource for TeamDynamix issue reporting and helps improve the reliability, usability, and overall experience of the platform for students, faculty, staff, and external users.
Please provide as much detail as possible regarding the issue, including the page or service you were using, the steps you were performing, any error messages received, screenshots (if available), and the date and time the issue occurred. Providing complete information upfront helps us investigate and resolve the issue more efficiently.
The IT team is committed to providing a reliable, user-friendly TeamDynamix experience by identifying, troubleshooting, and resolving issues that impact the Northwood Tech community.
Click Submit Ticket on the right side to get started.