Overview
The VPN Access service provides support for connecting to the Northwood Tech Virtual Private Network (VPN), allowing authorized employees to securely access college network resources while working remotely or from an off-campus location. Whether you need assistance connecting to the VPN, troubleshooting connection issues, or obtaining guidance on remote access, this service helps ensure you can securely access the systems and resources needed to perform your work.
Whether you are unable to connect to the VPN, experiencing authentication or connection issues, need assistance installing or using FortiClient VPN, or have questions about remote access, the IT team is here to help. This service serves as a central resource for VPN-related inquiries and helps employees securely connect to Northwood Tech network resources from remote locations.
Please provide as much detail as possible regarding your request, including any error messages, screenshots, the device you are using, and the steps you have already attempted. Providing complete information upfront helps us troubleshoot your issue more efficiently and reduce the need for follow-up communication.
The IT team is committed to providing reliable, secure remote access solutions that help employees stay connected and productive while protecting Northwood Tech systems and information.
Click Submit Request on the right side to get started.