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Use this service for questions and requests related to Blackboard, course access, virtual classrooms, course materials, audio and video issues, and other online learning technology needs.
Requestor Info
Campus Location
Use the search field to find your primary campus.
If you are a remote employee, select Remote as your campus.
If you are an online student, select your home campus or the campus you are most closely associated with.
Ashland
Balsam Lake
Ladysmith
New Richmond
New Richmond-MLEC
Remote
Rice Lake
Shell Lake- HEC
Superior
Room Number
Enter room number, if applicable
Role
Select your primary role
Current Student
Faculty
Future Student
Parent/Guardian
Past Employee
Past Student
Staff
Other:
Other role, please specify
ID Number
Enter your 8-digit Northwood Tech ID number
Student's Full Legal Name
Please provide the student's full legal name. This information is required so we can locate the correct student record and verify whether we are authorized to discuss the student's information with you.
Student's Alternate Email
Please provide the student's alternate email to assist with record verification and communication when appropriate.
Please enter a good alternate email that is NOT a school email address. Examples of acceptable alternate emails should end with: @gmail.com, @outlook.com, @icloud.com, etc.
Student's Phone Number
Please provide the student's phone number to assist with record verification and communication when appropriate.
Use format xxx-xxx-xxxx
Release Form
If your child is under the age of 18, have you completed and submitted the authorization form allowing Northwood Technical College to release information regarding your child’s account to you?
Release Form
No
Yes
Unsure
Preferred Contact Method
If we need to contact you for more information or further troubleshooting what is the best method to contact you?
Preferred Contact Method
Email
Phone
Phone Number
Request Details
Subject
A short description to explain the nature of a ticket.
What can we help you with?
Select the topic that best matches your question or request
Audio & Video Issues
Blackboard Assistance
Course Access Issues
Course Materials & Content Issues
Virtual Classroom Troubleshooting
Other:
Other topic, please specify
Describe Your Request
Please provide as much detail as possible. Detailed information helps us process and resolve your request more quickly.
IMPORTANT: Please do not provide confidential information (Social Security Number, passwords, or credit card info) in your ticket. Tickets with this information will be deleted, and you will need to resubmit the request.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachments
Attachments help speed up resolution. Please include any attachments that may help us better understand and process your request.
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Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code