Account & Billing Information

Select your primary campus.

If you are a remote employee, select Remote as your campus.
If you are an online student, select your home campus or the campus you are most closely associated with.

If applicable

Select your primary role

Enter your 8-digit Northwood Tech ID number

Provide the student's full legal name. This information is required so we can locate the correct student record and verify whether we are authorized to discuss the student's information with you.

Provide the student's alternate email to assist with record verification and communication when appropriate.

Please enter a good alternate email that is NOT a school email address. Examples of acceptable alternate emails should end with: @gmail.com, @outlook.com, @icloud.com, etc.

Provide the student's phone number to assist with record verification and communication when appropriate.

Use format xxx-xxx-xxxx

If your child is under the age of 18, have you completed and submitted the authorization form allowing Northwood Technical College to release information regarding your child’s account to you?

What is your preferred method to contact you during normal business hours?

Enter the best phone number to reach you during normal business hours.

Use format xxx-xxx-xxxx

A short description to explain the nature of your request

Select the topic that best matches your question or request

Please provide as much detail as possible. Detailed information helps us process and resolve your request more quickly.

IMPORTANT: Please do not provide confidential information (Social Security Number, passwords, or credit card info) in your ticket. Tickets with this information will be deleted, and you will need to resubmit the request.

Attachments help speed up resolution. Please include any attachments that may help us better understand and process your request.