College Marketplace: Place an Order

This article explains how to access College Marketplace, shop through an available online vendor, transfer items to your College Marketplace cart, complete checkout information, and submit an order.

Overview

College Marketplace provides access to online shops where authorized users can purchase products through Northwood Technical College's purchasing system.

This article explains how to access College Marketplace from MyCampus, select an online shop, add items to your cart, complete the checkout process, and submit your order.

Key Information

• You must have a College Marketplace account to place an order.
• College Marketplace is accessed through MyCampus.
• Available online shops are accessed from within College Marketplace.
• You shop through the selected vendor's website before transferring your purchases back to your College Marketplace cart.
• The options used to transfer your purchases back to College Marketplace may vary by vendor. Vendor sites may use Punchout, Submit, or similar terminology.
• You must select your User Group during checkout.
• You must enter the name and delivery address where your items should be shipped.
• Review the order details before submitting the order.
• Questions about your College Marketplace username or password should be submitted via the Service Desk

Prerequisites

Before you begin, ensure you have:

• An active College Marketplace account
• Access to MyCampus
• The vendor or online shop you want to purchase from
• The name and delivery address where your items should be shipped

Instructions

Access College Marketplace

1. Go to MyCampus.
2. Click College Marketplace, from the Apps page.
3. Sign in to College Marketplace.

Shop and Add Items to Your Cart

1. Click the online shop you want to visit.
2. Shop for the items you need through the vendor's website.
3. Add the items you want to purchase to the vendor's cart.
4. When you are finished shopping, select the vendor's Punchout or Submit option.
5. Your purchases will be transferred to your College Marketplace Cart.
6. Open your College Marketplace Cart.
7. Select Checkout.
8. Select Yes, when prompted to continue.

Complete and Submit Your Order

1. Select your User Group.
2. Enter the name and delivery address where you want your items shipped.
3. Review each section of the order and verify that the information is correct.
4. Select Submit.
5. Select Yes, when prompted to confirm the submission.

Troubleshooting

I cannot sign in to College Marketplace

Try the following:

• Verify that you are using your College Marketplace username and password.
• If you are still unable to sign in, submit a Service Desk ticket.

I don't see my purchases in the College Marketplace cart

Try the following:

• Return to the vendor website where you were shopping.
• Look for the Punchout or Submit option used to transfer your purchases.
• Select the appropriate option to return your purchases to College Marketplace.
• Open your College Marketplace Cart to review the transferred items.

I am not sure what information to enter during checkout

Review the checkout sections and verify your User Group, delivery name, and delivery address before submitting the order.

Need Additional Assistance?

If you're unable to complete your College Marketplace order after following the steps and troubleshooting guidance above, submit a Service Desk ticket for assistance.

Include the vendor or online shop you were using, the step where you encountered the issue, and any error messages or screenshots, if available, so the appropriate team can assist you as quickly as possible.