Student Records: Official Transcript Request

Overview

Official Northwood Technical College transcripts can be ordered online through Parchment. A Parchment account is required to place an order.

This article explains how to create or access your Parchment account and order an official Northwood Technical College transcript.

Key Information

• A Parchment account is required to order an official Northwood Technical College transcript.
• You must have access to the email address associated with your Parchment account because a verification link or one-time code may be sent to that email address.
• Carefully review the recipient information before submitting your order.
• Northwood Technical College cannot refund or re-process an order that has already been processed if the transcript was sent to the wrong recipient. A new order must be placed.
• Transcript orders can be sent to colleges, universities, organizations, individuals, or other available destinations through Parchment.
• Northwood Technical College generally processes transcript orders within 24 hours during the business week and within 48 hours when orders are placed over weekends or holiday breaks.

Prerequisites

Before you begin, ensure you have:

• Access to the email address you will use for your Parchment account.
• Your Parchment account credentials, if you already have an account.
• A debit or credit card for payment.
• The name and information for the person, school, organization, or location where you want your transcript sent

Instructions

Create Your Parchment Account

If you already have a Parchment account you can skip to the next section.

1. Go to the Parchment registration page.
2. Enter your email address.
3. Click Continue.
   

4. Enter your Personal Information.
5. Click Create Account & Continue.
   
    
6. Verify your email address.
7. Enter your email address and password.
8. Click Sign In.
   • If you haven't verified your email address yet you will be prompted to do so here.
   
    
9. If prompted, enter Enrollment Information.
10. Click Save.
    
     

Sign In to Parchment

1. Go to the Parchment website.
2. Enter the email address and password.
3. Click Sign In.
   
    
4. Enter the One-Time Code sent to the email address.
5. Click Submit.
   
    
6. You may be asked to Trust this device?
7. Click Yes if using a personal device or No if using a shared device
   
    

Order Transcripts

1. Click Dashboard.
2. Locate the Northwood Technical College section.
3. Click Order Your Transcript or Order Now.
   
    

Send to another college:

Use the search box to locate the school you wish to sent the transcripts to.  If you cannot find the school you can go to the next section.

1. Start typing the school you want the transcripts sent to.
   • Examples:
     • Chippewa Valley Technical College
     • University of Wisconsin Madison
2. Click Search.
3. Select the appropriate recipient from the available results.
   • If you don't immediately see your school listed, click See All Results.
4. Select the school.
    

5. Verify that you selected the correct recipient.
    

Send to yourself or another individual:

If you need to mail or email your transcript to yourself, another individual, or a specific location that is not available through the standard recipient search, continue with this section.

1. Click I'm sending to myself or another individual option.
2. Choose I am sending this order to myself or I am sending this order to another individual.
   
    
3. Enter the Recipient Information.
4. Click Continue.
   

Complete Your Transcript Order

1. Review the Item Details.
2. Complete all required fields.
   
    
3. Add any required Attachments.
   
    
4. Sign using your mouse or finger.
5. Enter your Name.
6. Check the consent box.
   
    
7. Click Continue.
   
    
8. Review your order before proceeding to payment.
9. To send the transcript to another location, select Add another item for Your Name.
10. Click Continue.
    
     
11. Enter the Billing Address.
12. Click Continue.
    
     
13. Enter your debit or credit card information.
14. Click Submit Payment, to complete your order.
    
     

Troubleshooting

I can't create or access my Parchment account

• Verify you are using the correct email address.
• Make sure you have access to the email address associated with your Parchment account.
• Follow Parchment's account recovery or sign-in options.
• If you continue to have problems accessing your Parchment account, contact Parchment Customer Service by visiting https://www.parchment.com/chat-support/  or calling 847-716-3005.

I sent my transcript to the wrong recipient

If your order has already been processed, Northwood Technical College cannot refund or re-process the order.

You must place a new transcript order with the correct recipient information.

If you realize there is an error shortly after placing the order, contact Northwood Technical College, 1-800-243-9482, and ask to speak with the Registrar's Office or submit a Service Desk ticket.

The school or organization has not received my transcript

If the recipient has not received your transcript, contact Northwood Technical College, 1-800-243-9482, and ask to speak with the Registrar's Office or submit a Service Desk ticket.

How long does it take to process my transcript order?

Northwood Technical College expects transcript orders to be completed within:

• 24 hours during the business week.
• 48 hours when orders are placed over weekends or holiday breaks.

Need Additional Assistance?

For questions about transcript orders, contact Northwood Technical College, 1-800-243-9482, and ask to speak with the Registrar's Office or submit a Service Desk ticket.

For issues with creating or accessing your Parchment account, contact Parchment Customer Service by visiting https://www.parchment.com/chat-support/ or by calling 847-716-3005.