Maestro: Run a Transcript Report

Overview

Maestro Learn allows you to view and report on learning activities recorded on your transcript. A Transcript Report can be used to review previous learning completions and the credit or hours associated with those activities.

This article explains how to run a Transcript Report in Maestro Learn and select the appropriate options for the information you want to include in the report.

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Key Information

• Transcript Reports can be used to review previous learning completions recorded in Maestro Learn.
• You can select a fiscal year, month, or other date range for the report.
• The report can include training detail information such as Credit, Credit Hours, Hours, Professional Development Category, and Training Category.
• Professional Development uses the Credit, Credit Hours, and Hours columns when calculating credit hour totals.
• The options selected when running the report are used by Professional Development when verifying

Prerequisites

Before you begin, ensure you have:

• An active Northwood Tech account.
• Access to Maestro Learn.
• A web browser.
• Training or professional development activities recorded on your Maestro transcript, if you are reviewing completed activities.

Instructions

Open Your Transcript

1. Go to https://www.northwoodtech.edu/.
2. Click MyCampus.
3. Open the Maestro application.
   • Use the search field to locate Maestro, or find it in the application list.
4. Hover over Learning.
5. Click View Your Transcript.

Run the Transcript Report

1. Click the ... (More Options) menu.
2. Select Run Transcript Report.
3. Select the following options:
   • Type: Leave All Training selected.
   • Date: Leave Date Added to Transcript selected.
   • Date Range: Select the fiscal year, month, or other date range you want to view.
   • Select the appropriate Include Training Detail Information options:
     • Credit – Credit hours tied to courses and curriculum.
     • Credit Hours – Credit hours added to self-reported training.
     • Hours – Hours associated with sessions within events, such as Professional Learning Week and Collegewide In-Service.
     • Professional Development Category
     • Training Category
4. Run the Report.

Review the Transcript Report

The Transcript Report displays the learning activities included within the selected date range along with the fields selected when the report was created.

The current Maestro documentation includes an example of the completed Transcript Report and the fields displayed in the report.

Troubleshooting

I can't find Maestro

Try the following:

• Verify you are signed in to Maestro Learn.
• Look for View Your Transcript in the Learning menu or dropdown.
• Refresh the Maestro Learn page and try again.
• Sign out of Maestro Learn and sign back in.

I can't find View Your Transcript

Try the following:

• Verify you have opened View Your Transcript.
• Select the ... (More Options) menu.
• Look for Run Transcript Report.
• Refresh the page and try again.

My Transcript Report doesn't include the training I expected

Try the following:

• Verify you selected the correct Date Range.
• Confirm All Training is selected under Type.
• Verify Date Added to Transcript is selected.
• Review the options selected under Include Training Detail Information.
• Run the report again using the appropriate date range.

My credit hour totals don't match what I expected

Try the following:

• Verify the report includes the Credit, Credit Hours, and Hours columns.
• Confirm you selected the appropriate date range.
• Review the individual learning activities included in the report.
• Remember that Professional Development uses the Credit, Credit Hours, and Hours columns when calculating totals.

The Transcript Report won't run

Try the following:

• Refresh the Maestro Learn page and try again.
• Verify the required report options have been selected.
• Try a different web browser.
• Try a private browsing window.
• Clear your browser's cache and cookies, then try again.

Need Additional Assistance?

If you're unable to run a Transcript Report after following the steps and troubleshooting guidance above, submit a Service Desk ticket.

Include any error messages or screenshots, if available, so the Service Desk can assist you as quickly as possible.